1. Introduction
POS Technologies Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale software, website, and related services (collectively, the "Services").
2. Information We Collect
Personal Information
When you register for an account or use our Services, we may collect:
- Name, email address, phone number, and business name
- Business address and tax identification numbers
- Payment information (processed securely by our payment partners)
- Employee information you enter into the system (names, roles, schedules)
- Login credentials (passwords are stored in hashed, non-reversible form)
Transaction Data
Through normal use of our POS system, we process:
- Sales transactions, order details, and payment records
- Inventory data, menu items, and pricing
- Customer order history (for businesses using our online ordering)
Automatically Collected Data
- Device information (browser type, operating system)
- IP address and approximate location
- Usage analytics (pages visited, features used)
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide, maintain, and improve our Services
- To process transactions and send related information
- To send administrative messages, updates, and security alerts
- To respond to your inquiries and provide customer support
- To monitor usage patterns and improve user experience
- To detect, prevent, and address fraud or technical issues
- To comply with legal obligations and enforce our terms
4. Data Sharing & Disclosure
We do not sell your personal information. We may share data with:
- Payment processors — to facilitate card transactions (they are PCI-DSS compliant)
- Cloud infrastructure providers — to host and operate our Services (AWS)
- Legal authorities — when required by law, subpoena, or court order
- Business transfers — in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. Payment card data is never stored on our servers — it is processed directly by PCI-DSS certified payment processors.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide Services. Transaction records are retained for a minimum of 7 years for tax and regulatory compliance. You may request deletion of your account and personal data at any time by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise any of these rights, contact us at info@oreugo.ca.
8. Cookies
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. For details, please see our Cookie Policy.
9. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: